Client relations

Powerful Partnerships: San Francisco Startup Postman Platform Doubles in Size

April 30, 2019

Building out a startup company’s team is one of our specialties at IQTalent Partners. Postman is an example of a fast-growing startup who began a partnership with us last October. The company is focused on creating the world’s leading API development environment and relocated its headquarters to San Francisco in 2016 with just two staff members. Since then, the Postman team has grown to 30 employees supporting over 6 million developers! IQTalent Partners initially engaged with Postman to assist in cultivating their sales team, but as the company’s growth continues to accelerate, our services likewise have increased to include developing many of their corporate functions. IQTalent Partners Engagement Leader, Ryan Karl has filled seven roles for Postman, most recently placing the company’s first Director of Customer Success in just 4 weeks!

Building out a startup company’s team is one of @IQTalent’s specialties. Learn more about how Postman doubled in size with the help from their team! #PowerfulPartnershipsClick to Tweet

The Candidate Challenge

Postman charged Ryan with finding a Director of Customer Success with a technology background who could communicate effectively with its developer audience. Additionally, Postman indicated the ideal candidate would have experience in building a department from the ground up.  This person needed to understand the space, the market, the developers, and be a leader! Sound like finding a unicorn? Not to IQTalent Partners’ Ryan. He embraced the challenge and found eight excellent candidates within two weeks.

The IQTalent Partners Difference

Our IQTalent Partners consultants believe research is the key to success.  A Powerful Partnership with our team is developed through extensive research and authentic communication. In Ryan’s case with Postman, once he thoroughly understood their goals, he began a two-tiered research process: researching companies as well as researching candidates. He investigated technology companies that target the same audience as Postman, and then looked specifically for those which had experienced rapid growth through a startup phase and who were now entering a more mature corporate stage. Cross-referencing those companies with an examination of their employees allowed him to find eight excellent candidates that filled Postman’s needs.

Upon gauging the interest of the candidates and their fit within the Postman culture, Ryan worked directly with Postman’s Recruitment Manager to evaluate the final candidates. Two weeks later, the Director of Customer Success role was filled in record time!

The IQTalent Partners Model

IQTalent Partners uses an innovative business model and approach to talent acquisition. Startup companies often have understaffed (or no) in-house talent acquisition teams. While Postman is growing steadily, it does not (yet) have the internal bandwidth to manage the scale of hiring necessary to build out all its corporate functions. With little to no lead time and with rapid results, IQTalent Partners was able to become Postman’s adaptable recruiting team. Our adaptable model allowed us to work at the scale necessary to find immediate solutions.

Because startup companies are, well, startups, their budgets may be more limited than those of larger Fortune 500 firms. The cost-effective nature of IQTalent Partners’ billable hours feature allows roles to be filled at significant savings versus traditional search firms. In the case of Postman, working with IQTalent Partners has saved the company tens of thousands of dollars in fees that could have accumulated with a contingency search firm. For a startup with a tight budget and limited staff, there is no more powerful hiring partnership than one with IQTalent Partners.

“It has been such a pleasure to work with IQTalent Partners since I joined Postman,” says the company’s Recruitment Manager.  “Ryan has been very professional throughout the candidate calibration process and detailed in his evaluation of the candidates he has intro calls with. We have been able to explain to him the qualities and experience we are looking for. Ryan then has had a great sense of who to reach out to when sourcing for each role based on the calibration with the hiring manager.”

@IQTalent consultants believe research is the key to success. When it comes to creating a #PowerfulPartnership IQTalent Partners is the best there is:Click to Tweet

About Postman

Postman is the only complete API development environment, used by nearly six million developers and more than 200,000 companies worldwide. Postman is an elegant, flexible tool used to build connected software via APIs – quickly, easily and accurately. Headquartered in San Francisco, Postman has an office in Bangalore, where it was founded. Postman is privately held, with funding from Nexus Venture Partners. Learn more at or connect with Postman on Twitter via @postmanclient.

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